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Outage Report

This is a list of the most recent system outages and the reason for the outages.


At approximately, 8:30 A.M. on Friday, December 4, 2015, a contractor dug into the underground service at Volunteer State College causing an outage to the areas of Long Hollow Pike, Nashville Pike and Station Camp. Service was restored by 9:35 A.M.

On Monday, November 2, 2015, around 8:25 A.M. a squirrel got into the West Substation causing an outage to the Nashville Pike, Station Camp and Long Hollow Pike areas. Power was restored to all areas by 9:00 A.M.

Saturday morning, October 17, 2015, 8:30 A.M., a primary line burned down in the Factory Lane and Spencer Street area. Due to the line being down, GDE lost the City Substation. Approximately 9,570 customers lost power. Power was restored to over 6,550 customers by 10:00 A.M. Another 2,660 customers had power restored by 10:10 A.M. and the remaining 360 had power by 11:50 A.M.

At approximately 10:50 A.M., Wednesday, October 14, 2015, a vehicle hit an underground transformer causing an outage to a portion of Stoneridge Apartments on Nashville Pike. Electric service to those customers affected will be out for about 3 - 4 hours while repairs are being made to the transformer.

Around 4:30 A.M., Tuesday, September 29, 2015, a raccoon got into the Nichols Substation causing a power outage to approximately 11,000 customers. Power was restored around 5:15 A.M.

Approximately 7:40 P.M. on Friday, July 10, 2015 strong lightning in the area caused power outages in the Twin Eagles Subdivision affecting about 300 customers. Power was restored to approximately 200 customers around 9:00 P.M. and the remaining 100 customers' service was restored around 10:15 P.M.

On Saturday, May 30, 2015, at approximately 2:50 P.M., GDE had an equipment failure that caused two substations to lose power. Customers in the Belvedere Dr., Nashville Pk. (East of Douglas Bend Rd.), Brown's Ln. and Plantation Blvd. areas experienced outages. Their power was restored by 3:20 P.M. Other areas that lost power were Nashville Pk. (West of Douglas Bend Rd.), Foxland Blvd., Big Station Camp Blvd. and Long Hollow Pk. Those customers' power was restored at approximately 4:20 P.M. About 2,500 customers were affected buy this outage.

The storms in the area on Wednesday, May 27, 2015, caused power outages along Long Hollow Pk., Big Station Camp Blvd., Nashville Pk. and Douglas Bend Rd. Customers in those areas were without power from approximately 2:30 P.M. until 3:15 P.M. A few customers on Hartsville Pk. were also without power from 2:30 P.M. until 3:00 P.M. Approximately 1,000 customers were affected by this power outage.

At approximately 5:15 A.M., Friday, April 10, 2015, a pole was broken by a vehicle on N. Water Ave. and E. Jackson St. Power was lost to about 1800 customers. Those areas included N. Water Ave., W. Grey St., N. Blythe St. W. Eastland and Red River Rd. Power was restored to all areas (1,640 customers) except a portion of N. Water Ave. at 6:10 A.M. Power was restored to another 135 customers at approximately 9:10 A.M and the reamaining 25 customers' power was restored at 9:30 A.M.

Monday, February 16, 2015, approximately 400 customers lost power in the areas of 109 Bypass, S. Water Avenue and Peach Valley Road when a tree limb fell and burned down the primary. Those areas were off about 30 minutes. Another 50 customers in various locations through out the City were also off for approximately 30 minutes.


The storms last night, February 20, 2014, caused a few scattered outages. The major areas affected were the Steam Plant Rd., Hartsville Pk. and Airport Rd. Approximately 400 customers in these areas were without power from 8:25 P.M. until 9:15 P.M. A few other customers in the Branch Creek Rd., Long Hollow Pk. and Cottonwood Dr. areas were also without power for approximately 2 1/2 hours.

At approximately 5:40 P.M. Thursday, January 30, 2014, a lightning arrester failed causing an outage in the Lock 4 Road and Peach Valley Area. The power was restored by around 7:45 P.M.

Around 9:00 P.M. Monday, January 13, 2014, a vehicle hit a transformer at 879 Plantation Way, in the Last Plantation Subdivision. Approximately 100 customers were without power until about 1:00 A.M.