Attention Customers! Important information below on GDE's plans.
1) GDE's lobby will open June 1st. There will be a limit of 10 customers in the lobby and a limit of one person per account.
2) GDE's drive-thru will remain available for taking payments.
3) Late fees will start back June 1st.
4) Customers will begin paying electronic payment fees June 1st. (This will include payments made over the phone, online or at the kiosk)
5) Disconnect for nonpayment will begin June 11th. This means business as usual. Customers will receive their late notice which will indicate the cutoff date. (Take advantage of GDE's email and text alerts now! Not signed up? GDE's customer service staff can assist @ 615-452-5152)
6) GDE is working on a PANDEMIC PAYMENT EXTENSION AGREEMENT, details to come June 2nd.
GDE would like to remind its customers to practice good hygiene (wash your hands and don't touch your face). Remember, we are all learning along the way. If you have any questions, please reach out at 615-452-5152. GDE wishes you good health.